[Short Notice] Training for Personal Support Workers on Using eXPRS

This is the first of a series of trainings and information for DD PSW and IC-PSW providers on for claims processing and payment in the eXPRS Payment System beginning July 1, 2014. This training will cover the information a PSW or IC-PSW will need to know to get ready for July 1st.

This training will be provided online, so participants will need access to a computer to pre-register and to participate/receive this training.

Training Title:

Using eXPRS for DD Personal Support Workers And DD Independent Contractor PSWs

Training Date/Time:

Tuesday, Apr 22, 2014
9:30am – 11:00am

Training Format:

Online Webinar


  • Access to a computer to pre-register.
  • Access to a computer & the internet to view the training materials.
  • Access to a phone to listen to discussion.
    • Phone number for the audio portion of this April 22nd training: 1-877-848-7030
    • Access code for the audio portion of this training: 458900#

Pre-registration for this training is required.


To register to participate in this training, please visit the following site:


Once registered, participants will receive an email with the training site link and instructions on how to connect to the training on the morning of April 22nd. Participants will also need the phone number listed above.


Please view the flyer for this training here.

Update (4-17-14):

Frequently Asked Questions:

The State has received several questions regarding the upcoming PSW training session scheduled for Tues, April 22nd and offers the following brief answers:

Q: Will there be other dates/times for this training available?

A: Yes, we are working on scheduling additional dates/times for this training. If you are not able to participate in the session on Tues, Apr 22nd, there will be other opportunities.

Q: Can I get the information in written form?

A: Yes, there will be written materials from this training made available to participants and emailed out after the April 22nd training session.

Q: The phone number in the training announcement doesn’t work?

A: The conference call-in phone number listed in the training announcement is to be used ONLY for the training session on April 22nd. Do not call that number prior to the training date/time.

Q: Is this training required or mandatory?

A: No, this training is NOT required or mandatory, but offered as a way to support providers in their transition to the new system / process in July.

Q: Is this training for provider organizations or agencies?

A: No, this training is targeted for individual Personal Support Workers (Domestic Employees and Independent Contractors performing personal support work) who work for individuals with I/DD. There will be other separate training sessions scheduled for provider organizations and agencies.

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